Shipping Policy

📦 Shipping Delays, Damage & Delivery Issues

At Show Pride, we partner with reliable carriers—but sometimes the journey gets bumpy. If your package is lost, delayed, or damaged in transit:

- Tracking shows “delivered” but no package? Double-check with neighbors or your local post office first.

- Package arrives damaged? Snap a photo and email us ASAP.

- Order is delayed? If it hasn’t arrived within 10 business days (domestic) or 20 business days (international), reach out and we’ll investigate.

- File claims with the carrier if needed

- Replace eligible items or issue store credit

- Confirm inventory for re-shipment (depending on availability)

- Contact us within 5 days of the delivery scan or expected arrival date

- Include your order number and any photos or tracking info